Packsouq, also known as, is a registered packaging material company located in the UAE. The following are our terms and conditions, and users on our site are bound by the written text as they do business with us.

All our clients are advised to check this page at regular intervals to stay up-to-date with any changes or appraisals therein.

Accuracy of information

We have taken the necessary precautions to ensure all information on our website, including colors, images, designs, and graphics uploaded, is as accurate as can be. However, we cannot guarantee that your computer screen or viewing method will deliver the same accuracy as our systems.

For this reason, we reserve the right to issue refunds or reprints based on differences in viewing monitors. Should there be discretion, we will decide what to reprint or the amount to refund.

Site Operation and Applicable Laws

We run a fully operational facility in UAE and are sited here as well. It is therefore paramount that our customers know and understand that this website is operated from this location and that any other is a scam site.

We will not be held liable for any orders, faulty products, failed deliveries, or payments on any platform in our name other than ours. Furthermore, we own the rights to all images, texts, graphics, and software on our website.

It is therefore prohibited for our customers to take, distribute, create, recreate, modify, alter, change, license, lease, sell, rent, or sublicense any portion or part of this site, directly or indirectly. It will be considered copyright and trademark infringement and liable to a court order.

Disclaimer of Warranties, Indemnity, and Limitations of Liability:

No information or advice, whether verbal or written, obtained through our business, website, products, or services will create any warranty not expressly expressed herein. We cannot guarantee that our service will remain uninterrupted or without error, hence we will not be liable for any loss of information or data belonging to you at any time. You also agree that we reserve the right to change our service policy without further notice to you. If you are unable to use our service at any time, you bear the sole risk of what happen as you continue to use it. Our products are provided “as is” and “as available” for your use without any representation or warranties of any kind, whether expressed or implied.

You agree to indemnify, hold harmless, and defend, including all officers, employees, shareholders, agents, and affiliates, from and against all damages, costs, and damages resulting from violating the terms and conditions stated here., or any of its officers, directors, employees, shareholders, affiliates, agents, or anyone else involved in the creation, production, or transmission of the sites, will in no event be liable to you or anyone else for any indirect, special, punitive, incidental, or consequential damages (resulting from lost profits, lost data, or business interruption) arising from the use, inability to use, or the results of the sites, whether based on contract, warranty, or omission.

In the event of any problem with the site, it is solely up to you to stop interacting until we have fixed the problem. If you have purchased any product, you can seek a return or refund, as the case may be. Read through our return and cancellation policy for more information.

Account Registration and Security

Before you use our site, you understand that you must create an account with us to enable you to access information, including placing orders, contacting us, and making requests. You will be requested to provide (a) accurate details about yourself, including but not limited to name, address, active email and phone number, business name, location, and registration. (b) Update the data if it changes, as we will not be held liable for any mistakes, damages, or loss resulting from any incorrect information provided by you on our website. (c) That you are solely responsible for the security of your data and all access to the site, including the security of your password and username. (d) You are responsible for all activities on your account and must take the necessary precautions to keep it secure.

Violation of Terms & Conditions

You agree that (a) you are over 18 years old and fully understand the terms and conditions stated herein and (b) that you will abide by them and, at any point, if you infringe on our rights and violate our intellectual property, we reserve the right to take the appropriate action, including filing a suit according to the laws of the land we operate in.

Additionally, reserves the absolute right to (a) terminate your account without prior notice, (b) remove all contents relating to you, including data and information supplied by you and any authorized user information.

Countries Sanctioned by OFAC

By the law, will not enter into any agreement or transact business with any individual or company-owned, controlled, or run on behalf of any OFAC country. This includes but is not limited to groups, terrorists, traffickers, or entities categorized under the OFAC programs.


If you reside within the location or state where our company is based, you can walk into our offices and place orders with cash payments. We, at, also accept Visa and MasterCard credit and debit cards for online purchases. You will get an email within 24 hours after payment is received and verified for all orders placed online. Additionally, all refunds will be processed through the same method of payment as the order.

No Commercial Use.

This site,, may not be used for any commercial purposes, including sales, advertisements, or merchandise of any kind. If you intend to use our brand, business, or platform to pursue any commercial purpose, you must notify us in a written document and get our signed consent. If we discover that our property is used in the sales and advertisement of services and products of any kind other than ours, we will not hesitate to remove the offender and terminate their account on our website.

Third-Party Sites and Links

Third-party sites or links might be automatically referenced in a search of our site. Bear in mind that we are not responsible for such sites and cannot guarantee the safety or security of your information or details inputted on such platforms. We will not directly endorse any third-party sites that cause any harm to your system. However, if you decide to go ahead and deal with third-party sites, you agree to take full responsibility for any loss, damage, or problems encountered. If you have any problems with any link on our page, please contact us at [email protected].


These terms and conditions remain valid even if any part is reported as invalid, unenforceable, or void. We reserve the right to remove or change any part without prior notice.

Contact us

For more information or clarity on our terms and conditions, contact us at